Responsible Gaming

Gambling Should Be Entertainment

At Rocket Casino AU, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. While we offer exciting gaming experiences, it's important to approach online gambling responsibly and within your means.

Set a budget you can afford to lose, play for fun, and never gamble with money you need for essentials like rent, food, or bills.

Age Verification

Online gambling in Australia is strictly regulated. You must be 18 years of age or older to participate in any form of gambling, including online casino games.

Rocket Casino AU takes age verification seriously and reserves the right to request proof of identity and age at any time. If you are under the legal gambling age in your jurisdiction, you are prohibited from creating an account or placing any bets.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs in yourself and others:

• Chasing losses: Trying to win back money you've lost by gambling more
• Hiding gambling: Keeping your gambling activity secret from family or friends
• Loss of control: Gambling longer or with more money than intended
• Neglecting responsibilities: Prioritizing gambling over work, family, or personal care
• Increasing stakes: Needing to bet more money to get the same excitement
• Mood swings: Becoming anxious, irritable, or depressed when not gambling
• Using gambling to escape: Gambling to cope with stress, anxiety, or other problems
• Borrowing money: Taking loans or using credit to fund gambling
• Failed attempts to stop: Repeatedly trying and failing to reduce or quit gambling

If you recognize any of these signs in your behaviour, please reach out for help immediately.

Self-Help Tools & Player Protections

Rocket Casino AU provides various tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a limit on the amount you're willing to lose over a given period
• Betting Limits: Control the maximum bet size on individual games
• Reality Checks: Receive regular pop-up notifications reminding you how long you've been playing and how much you've wagered
• Session Time Limits: Set automatic session timeouts to prevent extended play
• Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access for a set period

These tools are available in your account settings. We encourage you to use them proactively to manage your gaming responsibly.

Support & Counselling Services

If you or someone you know is struggling with problem gambling, professional help is available. In Australia, we recommend:

Additional Support Services (International):

If You Need Help

Seeking help for problem gambling is a sign of strength, not weakness. Whether you're concerned about your own gaming or that of someone else, professional counsellors are ready to help — completely confidentially and at no cost.

Contact Gambling Help Online today if you need support in Australia.

Remember: It's never too late to reach out for help.

Rocket Casino AU is committed to responsible gaming and the wellbeing of our players. If you have questions about our responsible gaming policies, please contact our support team or visit this page regularly for updated information.